Privacy Policy

1. Introduction and Scope

Quantix Luminor ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information on our website quantixluminor.com and related services.

This policy applies to all information collected through our website, course platforms, and communications with our organization. Please read this policy carefully to understand our practices.

2. Information We Collect

Personal Data

• Name, email address, and phone number
• Physical address (for contact and shipping purposes)
• Date of birth (for age verification if required)
• Professional information (job title, company, education level)
• User account credentials and preferences
• Payment and billing information (processed through secure third-party processors)

Usage Data

• Browser type, IP address, and device information
• Pages visited and time spent on each page
• Referring website and links clicked
• Course progress and completion data
• Search queries and interactions with platform features

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze site usage. See our Cookie Policy for detailed information.

3. How We Use Your Information

• Provide and improve our educational services and platform functionality
• Process course enrollments and verify course completion
• Send transactional emails (confirmations, receipts, password resets)
• Respond to your inquiries and provide customer support
• Send promotional content and newsletters (with your consent)
• Conduct research and analytics to improve our services
• Comply with legal obligations and enforce our terms
• Prevent fraud and enhance platform security

4. Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share information with:

• Service Providers: Payment processors, email providers, hosting services, and analytics platforms
• Legal Requirements: Law enforcement and regulatory authorities as required by law
• Partners: With your consent, we may share information with industry partners and employers for career opportunities
• Aggregated Data: We may share anonymized, aggregated data for research and marketing purposes

5. Data Retention Policies

We retain personal information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained for the duration of your account plus 3 years
• Course completion records: Retained for 7 years for certification purposes
• Marketing data: Retained until you unsubscribe
• Transaction records: Retained according to accounting and tax requirements (minimum 5 years)

6. Your Rights Under Argentine Data Protection Law

Under Law 25,326 (Argentine Data Protection Law), you have the right to:

• Access your personal information and request copies
• Correct or update inaccurate information
• Request deletion or anonymization of your data
• Opt-out of marketing communications
• Withdraw your consent at any time
• Lodge a complaint with the National Data Protection Authority

7. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Argentina, including the United States. These countries may have data protection laws different from Argentina. By using our website, you consent to these transfers. We implement appropriate safeguards including standard contractual clauses and security measures.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

9. Security Measures

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password authentication
• Regular security audits and penetration testing
• Limited access to personal information
• Secure data storage with access controls

However, no security system is completely impenetrable. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website indicates acceptance of the updated policy.

11. Contact Information for Privacy Concerns

If you have questions about this Privacy Policy or your personal information, please contact us:

• Email: privacy@quantixluminor.com
• Mailing Address: Av. Córdoba 1234, Piso 5, Buenos Aires, C1425, Argentina
• Phone: +54 11 4567-8900
• Data Protection Authority: Dirección Nacional de Protección de Datos Personales

12. Additional Information

For more information about how we use cookies and similar technologies, please refer to our Cookie Policy. For terms governing the use of our services, please refer to our Terms of Service.